Studying at University and being away from home can be stressful. If at any time you feel that you would like help or encouragement, it is easily available. Talking things over with your Tutor is the best first step. Tutors have a lot of If you experience stress, anxiety or depression, it is important that you understand that the Collegiate system provides numerous safety nets that can help you cope with whatever you may be experiencing. Sometimes things clear up relatively quickly and easily. At other times the worst thing to do can be to keep a problem to yourself in the hope that it will simply go away. It is best to talk things over at an early stage rather than leaving them until they reach crisis point before seeking help.

If at any time you feel that you would like help or encouragement, it is easily available. Talking things over with your Tutor is the best first step. Tutors have a lot of experience in supporting students. Tutors, the Chaplain, or other senior member of the College can help to find a solution; but should problems arise for which professional counselling is required, consult your General Practitioner or the University Counselling Service. You can do this without telling your Tutor, but for a variety of reasons (in particular that your academic progress or examinations may be affected) it is best to consult them as well. If you do consult any of these outside services there will be no reference back to your Tutor or your parents without your consent, and you can rest assured that the College takes confidentiality very seriously.

There are College and University funds that can help with particular health, disability and mental health issues. Please consult your Tutor to find out more.

4.3.1 The University Counselling Service

The Service is staffed by full-time and part-time professional counsellors and is available to all students who have a personal or emotional problem they wish to discuss. The Counselling Service is located at 2-3 Bene’t Place, Lensfield Road, and is open from 9.00 am to 5.30 pm on Monday and Wednesday, 9.00 am to 5.00 pm on Friday, and 9.00 am to 7.30 pm on Tuesday and Thursday. Their website gives a lot of useful advice: http://www.counselling.cam.ac.uk. It also explains how to make appointments, online (the preferred method) or by telephone, 01223 (3)32865.

4.3.2 Mental Health: The Dawson Fund

Thanks to the generous benefaction by Peter and Christina Dawson, the College has some funding available to be used to provide support for students facing serious mental health problems

The available funds will usually be deployed when we require a student to be seen in an emergency; when waiting lists at the UCS exceed the time in which a student’s Tutor and the Senior Tutor feel it is appropriate for a student to wait; or after a student has engaged with the UCS and/or their GP and where more specialised support is needed. This provision is also intended for use in emergency situations where any delay may be a serious problem. It is also anticipated that it may be used in cases where the Counselling Service provision is insufficient to meet the needs of a student’s particular circumstances.

The Senior Tutor will consider making referrals supported by the Dawson Fund upon receipt of a case made by the student’s Tutor, the Chaplain or the College Nurse and will make referrals as appropriate after consultation with those making the case and where a need is agreed. In certain circumstances, those supporting a referral and making a case to the Senior Tutor for consideration may maintain the student’s anonymity if that is appropriate.

The JCR and MCR Welfare Officers can play a crucial role in identifying students who may require additional support; alerting a Tutor or the Senior Tutor; encouraging students to talk with their Tutor (or with another Tutor); and in some cases helping to initiate such contact. They should not, however, present a case directly to the Senior Tutor.

Referrals under this scheme shall not be means tested. Tutors have been asked as far as possible avoid recommending referrals prior to initial engagement with the UCS, which should remain the first option considered.

As funds are limited, costs must be kept under control and recommendations will require careful justification. After five sessions, the Senior Tutor and the person who recommended action will review the case of any student supported by the Dawson Fund. Some further sessions may be approved at that point. No student will be eligible automatically for further sessions beyond the end of the academic year in which they were first referred. At that point a case must be made to the Senior Tutor by the Tutor (or other recommender) to justify further engagement. The possible outcomes of this review may be continuation at the previous level, continuation at a reduced level or for a limited number of sessions, the provision of some out of Term support, referral to the NHS or the UCS/DRC, or referral of the student’s case to the Fitness to Study Procedure. The latter would be appropriate in some cases where there were ongoing and serious issues facing a student who continued to need an intensive level of support into a second academic year.

4.3.3 The Students’ Unions’ Advice Service

As members of the University, all students are entitled to use the Students’ Unions’ Advice Service. The SUAS provides free, confidential support to all students. If you ever need advice, information, support or representation on any issue (academic or personal), it is worth consulting the SUAS. It consists of two professional Student Advisors, as well as three student representatives. They are all trained to provide support and SUAS is accredited by Advice UK.

SUAS is happy to work with you over the phone, via Skype or via email or in person. If you prefer to meet in person, there is a form to complete to organise an appointment or you can just drop in!  Advice drop-in sessions, (12-2pm every Tuesday and Thursday) allow you to see an advisor without having to make an appointment. SUAS is committed to responding to all emails within twenty-four working hours. You can contact the SUAS by email: advice@studentadvice.cam.ac.uk, or phone: 01223 746999.

4.3.4 The Samaritans

Sympathetic and helpful people are available twenty-four hours a day at the Samaritans Office in Cambridge to help those in despair or tempted to commit suicide. The office is open to callers at 4 Emmanuel Road, from 10.30 am to 10.00 pm every day including weekends. Help may be obtained by telephone (08457 909090) at any time, day or night.

4.3.5 Nightline

Nightline is a student Samaritan-type organization. It operates a telephone service from 7.00 pm to 7.00 am every night of Full Term.

Tel: 01223 744444,
email: email@cambridge.nightline.ac.uk
Skype: Cambridge.Nightline).