The College Nurse and her Surgery
The College Nurse, Mrs Lucy Turnell, is an experienced Registered General Nurse, Midwife and Specialist Community Public Health Nurse. She is able to advise and support with chronic disease management, mental health conditions, minor illness and injury and making healthy lifestyle choices. As a member of the College welfare team, Lucy is happy to support you with broader welfare issues, should these arise.
Lucy is primarily situated in the Christopher Dobson Building on level 2 but has a treatment room in B6.
Booking an appointment/ contact details:
Lucy works fulltime, throughout the year. She is usually here Monday – Friday between the hours of 9 am to 5pm. However, she has some flexibility, so if you need a later or earlier appointment, please discuss this with Lucy.
To make an appointment, please contact Lucy via email: email@example.com
If you need to see Lucy urgently, please contact the porters who will be able to phone her.
Out of hours support
- All Porters are First Aid Qualified in physical and mental health
In the case of Physical Illness or Injury:
- visit the NHS website https://www.nhs.uk/
- visit NHS 111 https://111.nhs.uk/ or call 111 for advice and guidance
- Pharmacists can advise on minor illness and injury.
The NHS website provides information about local pharmacies and their opening hours https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
- The hospital Emergency Department / 999 is for life or limb-threatening conditions only.
Please always inform the Porters if an ambulance is called or if someone is accompanied to the hospital without an ambulance being called.
Mental Health Support
- call NHS 111 and select option 2
- Samaritans 116 123
- Nightline 01223 744444
- Shout (text service) 85258
Cambridge University Support Links and Self Help Information
- Student Wellbeing https://www.studentwellbeing.admin.cam.ac.uk/
- University Counselling Services https://www.studentwellbeing.admin.cam.ac.uk/university-and-other-support/university-counselling-service-ucs
- Crisis Support Information https://www.studentwellbeing.admin.cam.ac.uk/crisis-support-and-information
If you experience a medical emergency which requires you get to Addenbrooke's but does not justify the calling of an ambulance, the JCR/MCR will, within certain limitations, pay your taxi fare to and from the hospital. This does not apply in the case of pre-arranged appointments, or if there is other suitable transport available. (NB: The 'Universal' bus service, partly funded by the University, which runs to Addenbrooke's Hospital Bus Station, via Grange and West Roads, only costs £1 if you show your University Card.) If you wish to make a claim, you should obtain a signed receipt from the taxi driver that gives the date and time of travel and the destination and starting place. Then write your own name on the receipt and place it in the JCR Treasurer's pigeonhole.