The Student Complaints Procedure exists to cater for any student grievance not covered by the College’s disciplinary procedures, its Respect and Dignity Policy, or its Fitness to Study Policy.

The Complaints Procedure can be found here.

6.2.1 Junior members

Any junior member of the College who believes they have a justifiable complaint of inappropriate behaviour and who has exhausted the informal stages envisaged in the Dignity and Respect Policy should not hesitate to discuss the matter with their Tutor, or any other Tutor or Fellow, the College Nurse or the Chaplain, or the relevant officers of the JCR or MCR.

There are certain matters that must be dealt with under one of the following processes:

• University provision to which the University Complaint Procedures apply (www.studentcomplaints.admin.cam.ac.uk);
• Decisions made by academic bodies regarding student progression, academic assessment or awards; processes covering Respect and Dignity at Study or Fitness to Study, for which there are separate procedures;
• Complaints relating to harassment or sexual misconduct by other students which are handled under the relevant University procedures. 

6.2.2 Sexual harassment and misconduct

The College and the University are committed to ensuring that students can live and study in Cambridge without suffering harassment or discrimination. To that end, 

• Your safety and wellbeing are a top priority. 

• We want you to be free to study, work and live without fear of harassment or sexual misconduct.

• The University's webpage on harassment and sexual misconduct has information on how to report this kind of behaviour, what the University will do in response, and how to get support.

• We ask all students to complete the new University training.

6.2.3 Senior members and Staff

This procedure shall cover complaints against Senior members of College and College staff. In the event of a complaint of harassment or sexual misconduct against a senior member of the College, this Procedure shall apply, but it is anticipated that the investigation and process shall align as closely as possible with the principles and procedures contained in the College’s policy on harassment and sexual misconduct.