The Porters’ Lodge is in many ways the fulcrum of the College community, it forms a hub where everyone goes regularly, if only to collect their keys or to check for their mail. It is where parcels are delivered, notices are posted and much else.
The roles of Porters are many and diverse. They oversee safety and security; they are the College’s first point of reception for visitors; they deal with incoming mail, issue keys, keep records of room bookings and events; and they generally keep a helpful eye on what is going on. The Head Porter is also the College’s Security Officer and Fire Officer. The Lodge is staffed all day every day and the Lodge staff are first aid trained. The Porters are also a great source of advice and practical support. They know the College, the University and the city well and have lots of experience of being the first port of call for students with questions about Cambridge life.